Austin Water lifts emergency restrictions after historic flooding

November 13, 2018 - 8:33 am

AUSTIN (KJCE) -- More than three weeks after a historic system-wide boil water notice, Austin Water has lifted emergency restrictions.

The move means customers can resume outdoor water usage in line with the utility's Conservation Stage restrictions.

"I want to thank our customers for their efforts to conserve water and especially during the recent emergency," said Austin Water Director Greg Meszaros. "Austin Water is reviewing the data from the flooding event to determine what steps are necessary to ensure the resiliency of our systems."

Prior to the flooding, Austin Water was in Stage 1 of the Drought Contingency Plan. Since the water supply lakes are at full levels, the criteria have been met to lift the restrictions under Stage 1 and return to Conservation Stage. Austin Water officials urge customers to use water wisely. Recent rains and dropping temperatures reduce the need for outdoor watering.

Under Conservation Stage rules, automatic sprinklers can be used for 15 hours daily, from midnight until 10 a.m. and from 7 p.m. to midnight). Customers should only water once a week.

All other watering restrictions remain unchanged including:

  • Once-per-week automatic irrigation watering schedule will continue for residential and commercial water customers.
  • Twice-per-week hose-end irrigation watering schedule will continue for residential customers.

Residential car washing is permitted with a bucket and/or hose with an automatic shut-off nozzle.

Restaurants are prohibited from providing water unless requested by customers and must limit the use of patio misters to the hours between 4pm and midnight.

Water waste, including runoff, overspray and ponding is not permitted at any time, regardless of stage.

For complete details about the drought contingency plan, triggers for additional water restrictions and other frequently asked questions, visit waterwiseaustin.org.

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