T.J. Maxx and Marshalls Reopen Websites for Online Shopping

Lizzy Buczak
May 13, 2020 - 3:57 pm

In late March, T.J. Maxx and Marshalls shuttered both in-person and online stores due to the coronavirus pandemic.

While many of the brick-and-mortar stores remain closed to the public, you can now buy your scented candles, throw pillows, and brand-name bags at affordable prices because online shopping is back on(line).

On Wednesday, TJX, the parent company of T.J. Maxx and Marshalls, announced that it is gradually easing back to normalcy.

“As various states and countries reopen businesses and we reopen our own stores and e-commerce websites, health and safety will remain a very important consideration,” TJX CEO and president Ernie Herrman said in a statement.

With safety a number one priority, a TJX spokesperson told “Today” that they will be limiting the number of orders they accept per day.

Once the website reaches its max orders for the day, you will see this message appear on the front page: “We have temporarily stopped taking orders online. Our site is open for browsing, but you cannot buy at this time. We apologize for any inconvenience.

During this time, the company has been working to implement protective measures ahead of store reopenings.

“In our stores, we have installed protective shields at cash registers, added social distancing markers in our queue lines, implemented new processes for handling merchandise returns, and instituted new cleaning regimens, including enhanced cleaning of high-touch surfaces throughout the day,” Hermann revealed.

TJX will also begin opening certain physical stores with temporary hours of Monday through Saturday from 10 a.m. to 7 p.m. and Sunday from 11 a.m. to 7 p.m., House Beautiful reports.

Select stores will have senior hours on Tuesdays and Thursday. Additionally, there will be a limit on how many people are allowed inside at one time to ensure proper social distancing.

Due to the pandemic, T.J. Maxx also announced it would extend its return policy allowing customers to make returns within 30 days of stores reopening and online returns within 40 days of reopening.

You can find out if your local store is open right here.

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